Delivery & Payment
Delivery & Payment
The customer is advised to inspect the goods upon delivery. No claims for shortage or damage goods will be considered unless written notice is given to Sheldon Systems Pte Ltd within three (3) days of the customer’s receipt of goods.
The Company's delivery service excludes the dismantling of any fixtures, shifting of furniture or fragile objects or plants, cleaning of existing debris or dirt, disposal of existing furniture, fixtures or furnishings, garbage removal, or electrical and mechanical works. The cost incurred by the Seller in clearing such unwanted furniture, especially when it obstructs the moving in of the Good(s) into the Buyer’s premises, shall be borne by the Buyer.
- a) Delivery Schedule
Free Assembly and Installation for our items are provided unless otherwise stated.
At the conclusion of your purchase in store, our sales associate will work with you to arrange a delivery date and time that fits your schedule. Please remember to acknowledge and accept the delivery schedule. We try our best to deliver within 7 to 10 working days for ready stocks.
Please check with us directly on the estimated delivery lead time for indent order, back order or custom-made items.
Any delivery date and time is approximate only and delays shall not be a reason for cancellation of any Order. Sheldon Systems shall not be liable for any delay or consequence of any delay in the obtaining manufacturing supply or delivery of any goods.
- b) Delivery Rates
Enjoy free delivery charges on all orders above $200 to any (one) location and pay only $15.00 for orders under $200 per address per trip. This rate is only applicable for local orders in Singapore mainland and during our official working hours. Additional delivery surcharges apply for urgent or after office hours deliveries. Alternatively, you may arrange for self-collection at our showroom during office hours.
However, should the delivery timing be agreed on by both parties, but delivery team was unable to deliver due to the following:
- Nobody is at home to receive the furniture
- Customer failed to apply for necessary entry permit
- Circumstances which arise due to customers’ mistakes
In these cases, delivery will be rescheduled for another day and there would a surcharge of $20.
- c) Delivery Surcharge
- i) Stairway delivery
Please note that there is an additional charge of $10 per item per non-lift accessible floor (including cases if the furniture is unable to fit into the elevator, working elevator is unavailable upon delivery crew's arrival, refusal of elevator access by building management) This fee will also be applicable to stairs within landed properties or HDB maisonette. Delivery will only proceed if the delivery team deems it suitable to go ahead in a non-hazardous manner. We reserve the right to refuse or cancel the delivery due to hazardous situation (for e.g., items prone to damage on narrow stairway, obstruction of passageway).
You may arrange for carry-up service during delivery scheduling and confirm on the additional delivery charges.
- ii) Selected Locations
A delivery surcharge of S$30 will be imposed in addition to the existing delivery fee upon every delivery made to the locations listed below
Postal Code |
Location |
Charge |
Whole Area |
Airline Road |
S$30 |
Whole Area |
Airport Boulevard |
S$30 |
Whole Area |
Airport Cargo Road |
S$30 |
Whole Area |
Alps Avenue |
S$30 |
Whole Area |
Brani Terminal Avenue |
S$30 |
Whole Area |
Jalan Samulun |
S$30 |
Whole Area |
Seletar Aerospace |
S$30 |
Whole Area |
Sentosa |
S$30 |
109680 |
Central Manpower Base (CMPB) |
S$30 |
117536 |
Power Grid |
S$30 |
117605 |
Stockport Road |
S$30 |
117630 |
Tanjong Berlayer Camp |
S$30 |
129817 |
Clementi Camp |
S$30 |
139302 |
Ayer Raja Camp |
S$30 |
149051 |
Special Operations Command |
S$30 |
178880 |
Parliament House |
S$30 |
248843 |
Tanglin Camp |
S$30 |
367833 |
Mount Vernon Camp |
S$30 |
397970 |
Guillemard Camp |
S$30 |
415927 |
Kaki Bukit Camp |
S$30 |
465556 |
Bedok Camp |
S$30 |
498760 |
Changi Exhibition Centre (Airbase) |
S$30 |
498761 |
Changi Exhibition Centre (Airbase) |
S$30 |
498802 |
1 Changi North Way |
S$30 |
499611 |
8 Changi North Way |
S$30 |
508487 |
Hendon Camp |
S$30 |
509863 |
Changi Airbase |
S$30 |
509927 |
Trent Engine Overhaul Complex |
S$30 |
509928 |
SIA Engine Test Centre |
S$30 |
509932 |
Trent Engine Overhaul Complex |
S$30 |
534257 |
Paya Lebar Airbase |
S$30 |
567754 |
Amoy Quee Camp |
S$30 |
596302 |
Maju Camp |
S$30 |
507087 |
Selarang Camp |
S$30 |
609278 |
Shell |
S$30 |
609412 |
Vobak Building |
S$30 |
609831 |
Caltex Jalan Buroh 1 Service Centre |
S$30 |
619523 |
ST Kinetics |
S$30 |
628054 |
29, Tanjong Kling |
S$30 |
628439 |
Tanjung Gul Camp |
S$30 |
629353 |
Keppel Shipyard (Gul) |
S$30 |
629888 |
Keppel Shipyard |
S$30 |
637559 |
Pasir Laba Camp |
S$30 |
638357 |
Jurong Camp I |
S$30 |
638361 |
Jurong Camp II |
S$30 |
638364 |
SAFTI Military Institute |
S$30 |
638501 |
ST Marine |
S$30 |
667988 |
Bukit Gombak Camp |
S$30 |
669638 |
Hillview Camp |
S$30 |
669642 |
Gombak Base HQ |
S$30 |
669644 |
Gombak Base |
S$30 |
669645 |
Ministry of Defence |
S$30 |
669646 |
Bukit Panjang Camp |
S$30 |
688255 |
Mowbray Camp |
S$30 |
688256 |
Kranji Camp |
S$30 |
688793 |
Stagmont Camp |
S$30 |
689953 |
Keat Hong Camp II |
S$30 |
689954 |
Keat Hong Camp |
S$30 |
708972 |
Murai Camp |
S$30 |
708976 |
Lim Chu Kang Camp II |
S$30 |
718919 |
Sungei Gedong Camp |
S$30 |
729753 |
Mandai Camp |
S$30 |
729754 |
Mandai Camp II |
S$30 |
729756 |
Mandai Hill Camp |
S$30 |
738103 |
Woodlands Checkpoint |
S$30 |
738203 |
Woodlands Checkpoint |
S$30 |
738700 |
Woodlands Checkpoint |
S$30 |
757618 |
Sembawang Camp |
S$30 |
757621 |
Chong Pang Camp |
S$30 |
757752 |
Sembawang Airbase |
S$30 |
757753 |
Khatib Camp |
S$30 |
757758 |
Dieppe Barracks |
S$30 |
758103 |
Senoko Power Station |
S$30 |
759907 |
Senoko Incineration Plant |
S$30 |
759956 |
Sembawang Shipyard / Sembawang Wharf |
S$30 |
778895 |
Nee Soon Camp |
S$30 |
778900 |
Nee Soon Camp (Leo North) |
S$30 |
779914 |
Nee Soon Camp (SCDF) |
S$30 |
797792 |
Seletar Airport Passenger Terminal |
S$30 |
797809 |
Seletar Airport |
S$30 |
819658 |
Changi International Airport Services |
S$30 |
819659 |
SATS Inflight Catering Centre 1 |
S$30 |
No-Go Zones
Due to security reasons or inaccessibility, Sheldon Systems does not deliver to the following locations:
Postal Code |
Location |
Status |
WHOLE AREA |
Jurong Island |
NO-GO |
WHOLE AREA |
Khusu Island |
NO-GO |
WHOLE AREA |
Pulau Busing |
NO-GO |
WHOLE AREA |
Pulau Sebarok |
NO-GO |
WHOLE AREA |
Pulau Tekong |
NO-GO |
WHOLE AREA |
Pulau Ubin |
NO-GO |
WHOLE AREA |
St. John’s Island |
NO-GO |
118382 |
1 Pulau Bukom Kechil |
NO-GO |
149373 |
Queenstown Remand Centre |
NO-GO |
417902 |
Kaki Bukit Prison School |
NO-GO |
478937 |
Singapore Prisons Quarters |
NO-GO |
498834 |
Tanah Merah Prison |
NO-GO |
506969 |
Changi Prison Complex Cluster B |
NO-GO |
507709 |
Changi Prison Complex Cluster A |
NO-GO |
596472 |
Police KINS Training Camp |
NO-GO |
759945 |
Admiralty West Prison |
NO-GO |
759957 |
Sembawang Prison |
NO-GO |
PAYMENT
- All prices stated on our site are in Singapore Dollars (SGD). Orders will also be charged in SGD.
- Prices stated on the website are inclusive of GST.
Payment Method
-
Bank Transfer
we offer bank transfer payment method, you may use PayNow
Account name: Sheldon Systems Pte Ltd
Account Number: 314-300-769-1
Bank: United Overseas Bank Limited
PayNow: UEN: 200603808M
Please indicate Order No. for reference.
Once the payment is completed. Please send a copy to our staff for update and acknowledgement.
- Cash Payment upon Delivery
- Cheque is allowed only for corporate clients.