FAQs
Please call our store for up to date availability on any item. You may also email our web team at enquiry@sheldon.com.sg
We try our best to deliver within 7 to 10 working days for ready stock items. Please check with us directly on the estimated delivery lead time for back order, indent or custom made items.
At the conclusion of your purchase in store, our sales associate will work with you to arrange a delivery date and time that fits your schedule. Please remember to acknowledge and accept the delivery schedule.
Yes, kindly inform us and allow 3 working days for us to prepare your purchase, we provide free assembly for purchase of chair(s). You may self-collect your order at the following address during our office hours: No 6 Sungei Kadut Crescent. Singapore 728689 Tel: 6369 8011
At Sheldon Systems, we carefully inspect our merchandise for manufacturing defects before release, and we make every effort to ensure deliveries take place without damage. In those instances where defects or damages do occur, please refer to our Return Policy page for next steps.
For most products, we do offer replacement parts. When inquiring, please have item number and invoice number available so they can better serve you. You can find the item number on your emailed order confirmation or invoice.